Troubleshooting and Usage Guide

Thetis Security Key FAQ

A Thetis Security Key is a physical authentication device designed to significantly enhance online security through the implementation of FIDO2 and U2F protocols, enabling stronger two-factor, multi-factor, and passwordless authentication mechanisms.

Yes, all Thetis FIDO2 Security Keys are compatible with Passkey. This compatibility ensures that users can enjoy a seamless and secure login experience across various platforms and devices that support Passkey, leveraging the robust security standards of FIDO2 technology.

Understanding the Technology:

  • FIDO2 Framework: Thetis FIDO2 Security Keys are designed based on the FIDO2 specifications, which include WebAuthn (Web Authentication) and CTAP (Client to Authenticator Protocol). These specifications facilitate secure and user-friendly authentication processes.
  • Passkey Implementation: Passkey is a user-friendly authentication method that utilizes the FIDO2 framework. It allows users to log into services and apps without the need for traditional passwords, instead using a simple confirmation via biometrics (such as fingerprint or facial recognition) or a PIN on their devices.

Selection depends on your specific requirements:

  • FIDO U2F Security Key: Ideal for straightforward two-factor authentication.
  • BLE U2F Security Key: Best for devices that support Bluetooth and require wireless authentication.
  • FIDO2 BLE Security Key: Suitable for users seeking wireless, passwordless authentication options.
  • FIDO2 Fingerprint Security Key: Recommended for those prioritizing biometric authentication for added security.
  • FIDO2 Security Key: A versatile choice for both passwordless and two-factor authentication.
  • FIDO2 Security Key with Type C Adapter: Designed for modern devices equipped with USB-C ports.
  • Pro FIDO2 Security Key with Dual USB Ports: Offers the greatest flexibility with dual USB connectivity options.

nly Thetis Security Keys with FIDO2 in their name are designed to support passkeys, offering a secure, passwordless authentication experience. These include:

  • Thetis FIDO2 BLE Security Key
  • Thetis FIDO2 Fingerprint Security Key
  • Thetis FIDO2 Security Key
  • Thetis FIDO2 Security Key with Type C Adapter
  • Thetis Pro FIDO2 Security Key with Dual USB Ports
  • Enhanced Security: Leveraging cryptographic principles, passkeys ensure that your login credentials are never exposed, drastically reducing the risk of account breaches.
  • Convenience: Eliminate the need to remember and enter complex passwords, streamlining the login process.
  • Privacy Protection: Since passkeys do not track across services, they offer a more private authentication method.
  1. Confirm the online platform supports passkey.
  2. Within the platform’s security settings, choose to add a security key for authentication.
  3. Follow the on-screen instructions to register your FIDO2-compatible Thetis Security Key. This process automatically generates a passkey tied to your key.
  4. To log in, simply use your Thetis Security Key as prompted, bypassing the need for a password.

While the adoption of passkeys is evolving rapidly, some of the notable names that have publicly announced support or are actively involved in the FIDO Alliance and passkey initiatives include:

  • Apple
  • Google
  • Microsoft
  • Amazon
  • PayPal

Look for indications within the service's security or login settings. They might explicitly mention "passkeys" or use phrases like "passwordless login with a security key" or "FIDO2 authentication."

The FIDO Alliance and the are excellent resources for staying updated on the latest passkey deployments and finding compatible services.

Thetis Security Keys are available for purchase on our official website, Amazon, and through select authorized retailers.

Yes, maintaining a backup key is crucial for ensuring access to your accounts in the event your primary key is lost or becomes inoperable.

  • FIDO U2F and BLE U2F Keys focus on basic two-factor authentication.
  • FIDO2 Keys (inclusive of BLE, Fingerprint, and Type C Adapter models) support advanced two-factor and passwordless authentication.
  • Pro FIDO2 Key is distinguished by its dual USB connectivity.
  • Fingerprint Key distinguishes itself with the addition of biometric security features.

Utilize a backup key to regain account access and proceed to remove the configurations of the lost key from your account settings to maintain security.

A PIN adds an additional security layer for FIDO2-enabled keys, necessitating both the physical key and PIN for successful authentication.

Check the security or authentication settings of the service in question for FIDO2 or U2F or Passkeys support to ensure compatibility with Thetis Security Keys.